1. What exactly is ArogyaDarpan.com?
It is an online and offline service, using web as a medium, and with an offline presence in Pune.The purpose of this portal is to enable the citizens of Pune region (and in future, citizens of adjoining areas) storing their medical records, diagnostic reports, prescriptions, billing/claims information and other relevant documents. Arogya Darpan provides a multi-modal storage and access to this information via internet on a secured server with a secured login password. It also provides these records on a CD for off line access in case of unavailability or non-familiarity of Internet.

2. Will my stored data and information be fully secure?
The stored data will be secure, with Secured Socket Layer connectivity (SSL), Remote server and industrial standard hosting environment.
The Datacenter which has hosted our server incorporates the best global standard practices against phishing and hacking. It also has the proper firewalls and antivirus scans installed. Each subscriber will be given a secure Log – in and password, for individual control of their records.

3. How is Arogya Darpan especially useful to senior citizens?
For the senior citizens, it will prove to be an ideal service in many ways as follows.

3.1 It offers you the unique freedom of storing your medical records just by making a phone call to Arogya Darpan office. Our people will come and collect the records and scan it for you-in case you are not familiar with the internet or by some reason have not taken the connection.

3.2 Arogya Darpan will give you a CD which you may keep handy or at your physician.Wherevever and whenever needed, it will give your complete profile and the stored data, without having to waste time in repetitive testings or retrievals of records.

3.3 In near future, Arogya Darpan will have the facility for reminder services for medical check ups, health insurance, appointments etc. and much more to come.

3.4 In case you are travelling, and need the data stored and wish to access it, it will be available to you or your loved ones all through the world without having to ask for the documents from your original destination.

4. Can I store and access my data offline- that is without using internet?
Yes. Arogya Darpan will scan your desired documents at their office and provide you a CD or you may provide us the scanned data –and we will provide you a CD at a nominal cost. You can carry this CD to the medical center or with you all the time to avoid repetition of tests and to save on time in an emergency.

5. What type of data and information can be stored?
All your medical reports, prescriptions, diagnostic reports, insurance related documents, billing/claims information-practically any record which concerns your health and well being can be stored on Arogya Darpan.

6. How will my data be stored?
It will be stored in form of Scanned PDF files. In near future, Arogya Darpan will also have the facility to load images, X- rays etc.

7. Can the readers/subscribers suggest the topics for the articles by Doctors?
Arogya Darpan welcomes the suggestions from readers/subscribers in this regard, and will attempt to get it from our reputed panel doctors as and when possible.

8. What is the use of ‘Search’ and ‘Advanced search’ facility on the Arogya Darpan website?
Every document that is added has information fields namely Type of Document, Sub type, Date, Description. With search you can search for any text mentioned in the information fields. E.g. the user can just type "report" and all reports will be shown. The user can even type a word or phrase from the description.
With advance search you can filter data based on the parameters provided for the document namely Report type, sub type, Period etc. The user has to select from a drop box, typing is avoided for all the fields except 'description'.

9. How do I use Arogya Darpan in an Emergency?
You can keep the CD handy with you, or inform the details of your secure Log-in and password details to your trusted and loved ones, who may be able to access it if required, at the point of care. This will save on repetition of certain tests and investigations and also will save on time.
In addition Arogya Darpan will provide you with a page of vital statistics with which you can walk to the hospital or keep it with your physician.

10. How can I make periodic updates or add to the stored data?
Once the bulk data is uploaded, you can either use Arogya Darpan office facility to add to any further data or you can do it yourself by using the same Log-In and password, and keep on adding any updates as and when required.

11. Can I keep the track of my medical expenses with Arogya Darpan?
Yes. Currently you can scan all the bills and mention the keyword "bills" in the description, when you want to add the document. You can use 'search' option to list all the bills. In future, Arogyadarpan will provide an advanced feature for the same where you can directly input the values and track the same.

12. How useful is Arogya Darpan to the doctors and Medical community?
Arogya Darpan is useful to the Doctors in many ways, as follows.

12.1 It is the most effective forum to reach people in your area/ domain without any efforts and expenses incurred on your part.

12.2 It has a better reach, readability and the right audience than an individual blog.
One can not be sure, how many people in your area of practice are likely to view your blog-many of them considering the age of senior citizens may not be in a position to go through it.Arogya Darpan is an unique platform to reach your local audience.

12.3 Although the doctors may have some level of records’ automation at their own venue, intra-department viewing of the patient records or access to the record stored at only your place may not be possible at other hospitals or centers even to the said doctors. One has to spend a lot of time to retrieve such records or to procure them physically from one place to another, which surely is counter productive- Arogya Darpan is the best solution in these situations.

12.4 All doctors ,during their practice comes across some peculiar situations, patient beahaviors,reveleations which they may like to share on a widely reaching medical platform read by the health seekers. Arogya Darpan invites your articles on such topics, and gives you such a platform.

12.5 In future Arogya Darpan will have a dedicated facility for doctors to store their past records with an easy scanning and hence retrieval.